SUPPORT

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Real people, here for you around the clock. Not a bot reading you a FAQ.

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Chat with our team in real time. We usually reply within minutes.

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What do you need help with?

Account & Security

Deposits & Withdrawals

Funding your account and requesting withdrawals.

Identity Verification

KYC document requirements and verification status.

Portfolio & Reporting

Reading your dashboard and transaction history.

GET IN TOUCH

Other ways to reach us

Email Us

support@capitalcrest.org

Response time

A few hours during business hours. Instant AI responses any time.

FAQ

Frequently asked questions

How do I verify my identity on Capital Crest? ▾

During signup you'll upload an ID and go through a quick verification check. It only takes a moment.

How long do withdrawals take? ▾

Withdrawal requests are reviewed the same business day. Once approved, funds are sent to your wallet and you receive the transaction hash to verify on the blockchain — usually within minutes to a few hours after approval, depending on network conditions.

Are returns guaranteed? ▾

No. Digital asset markets are volatile and performance is never guaranteed. We are upfront about this — returns depend on market conditions.

See all FAQs on the homepage →